With the international developments at Haneda Airport, a new JR EAST Travel Service Center has already opened at Haneda Airport Terminal 3 Station last October 21, 2010. The station is located on the Tokyo Monorail line. The staff provides information in English about tickets for travelers during their stay in Japan. They also provide assistance with JR EAST's extensive transportation network serving the Tokyo area and northern Honshu including the Shinkansen bullet trains and express trains. You can redeem your Exchange Orders for a JR Pass or you can make a purchase there at any time on your arrival.