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Japan Travel K.K. takes the subject of customer privacy seriously. Please read the following to learn more about our privacy policy., which used to be known as, is now produced by Japan Travel K.K., and references to, or Japan Travel K.K. shall in general be interchangeable.


Policy Introduction

  • This policy covers how treats personal information that it collects and receives, including information related to your past use of, present and future use of, and its services. Personal information means information about you which personally identifies you, like your name, address, email address, or phone number, and other data which is not otherwise publicly available.
  • This policy does not apply to possible partners or clients of, which does not own or control, nor does it apply to the conduct of people that does not employ or manage.

Information Collection and Use


  • collects personal information when you register with, use other functionality, or enter campaigns and promotions. may combine information about you with information we obtain from business partners or other companies.
  • Any voluntary information you provide through online surveys and/or site registrations may be stored, analyzed, and used for marketing purposes and to improve the way we do business with our current and potential clients and readers. All customer information collected by will be treated with the utmost care and will not be divulged to anyone without your permission.
  • When you register we may ask for information such as your name, email address, birth date, gender, zip code, occupation, industry, personal interests and other data. Once you register with and sign in to our services, you are no longer anonymous to us.
  • may automatically receive and record information on our server logs from your browser, including your IP address, cookie information, and the page(s) you request.
  • uses customer information for the following general purposes: i) to customize the advertising and content you see, ii) to fulfill your requests for products and services, iii) to improve our services, iv) to contact you, v) to conduct research, and vi) to provide anonymous reporting for internal and external clients.

Information Sharing and Disclosure

Unless stated otherwise, does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested or under the following circumstances:

  • We may provide information to trusted partners who work on behalf of or with under confidentiality agreements. These companies may use your personal information to help communicate to you offers from and our marketing partners. However, these companies do not have any independent right to share this information.
  • Where we are required by law, such as in a criminal or civil investigation or other legal proceedings, to divulge such information to the authorities.
  • Where there may be suspected fraud, situations involving potential threats to the physical safety of any person, or other violations of's terms of use.
  • If there is a merger or takeover by another company of, then we may transfer customer information to the acquirer. In this event, will notify you before information about you is transferred IF the terms of the acquirer's privacy policy is different to ours. If the terms are the same as our's, then we may choose not to notify you.


  • may set and access cookies on your computer.

Your Ability to Change Your Account Information


  • You can edit your Account Information at any time.
  • If you have subscribed to a service or newsletter, you can unsubscribe by following the instructions either provided on this website or sent to you by email.
  • We reserve the right to send you on an opt-out basis certain communications relating to the service, such as service announcements, administrative messages and newsletters, that are considered part of your membership.

Confidentiality and Security

  • We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
  • We have physical, electronic, and procedural safeguards that comply with governmental regulations to protect personal information about you.

Changes to this Privacy Policy

  • may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.
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