If you’re going to East Japan, whether you’re planning on travelling across the country or just within a city, then chances are you’ll need to make a stop at a JR East Service Center. The main one of these is in Tokyo Station, and it’s the place to make all your travel enquiries, book Shinkansen tickets and rail passes, and pick up information brochures on all the places you can think of going to in East Japan. When you visit, you also get a glimpse of Tokyo Station, one of the world’s busiest train stations.
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JR East Service Center, Tokyo
An essential destination for travellers

Community writer

The JR East Travel Service Center is located at the main entrance of the busy Tokyo Station

The Station’s architecture is a fascinating mixture of old and new styles

The JR EAST Travel Service Center, just inside the station, is the place to go to make bookings and ask questions

Take your enquiries to the information desk, where all of the staff speak excellent English

Plenty of travel brochures and guides are available, in a range of different languages

In here, you can find out information about any major destination in East Japan

Planning a trip to Mount Fuji? The JR East Round Trip Ticket is the most economical option for getting to the volcano.

You can leave baggage at the JR EAST Travel Service Centre baggage area, opposite the Travel Service Center

Outer façade of Tokyo station, with Japanese flags in the wind

The station entrance, with the usual crowds of people and lines of taxis

The station, right in the heart of the city, is a contrast to the more overtly modern buildings surrounding it
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