Skytrax is a UK-based consultancy firm that conducts research on the airline and airport industry, and each year they release a list of the world's best airports. The rankings are based on surveys completed by millions of air travelers, with factors such as the quality of the airport's facilities, services, and overall customer experience taken into account.
The 2023 list was announced recently, and two of Japan's airports made the top 10 – Tokyo's Haneda Airport (HND) came in at number three, and Tokyo Narita Airport (NRT) in Chiba Prefecture snagged the number 9 spot.
Outside the overall rankings there were a number of additional awards given, with Nagoya's Centrair Airport (NGO) receiving honors for the world's best regional airport, the world's best low-cost carrier terminal, and the best regional airport in Asia. Tokyo's Haneda Airport also received some extra accolades, winning the world's cleanest airport, the world's best domestic airport, and the world's best accessible airport facilities awards.
A few other notable rankings to mention include the world's best airport staff, where Japan had four of the top 10 winners (Haneda at #3, Narita at #4, Centrair at #6, and Kansai at #9), and the best airport security – Haneda ranked 4th, Centrair ranked 6th, and Narita ranked 7th. None of Japan's airports made the top 10 for family-friendliness, however, which could be an area for improvement.
To view the winners list in full, check out the World Airport Awards website here.